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Learn how and why a Hosted Solution is right for you.

 

Hosted Fax Manager

A full-featured, hosted fax management solution that provides virtually unlimited capacity for receiving, storing and forwarding of fax documents. The solution simplifies fax processing by eliminating the paper at the outset and improves business efficiency and customer satisfaction by providing automatic confirmations of fax receipt immediately back to the fax sender.

Powerful, Professional Inbound Fax Management

Consider the amount of time spent tracking down missing fax pages and replacing consumables. Or when the fax is busy or off-line, you’ll never know how many orders that you’ve missed.
Virtual Fax Manager increases the efficiency of handling inbound faxes, matches capacity to volume and provides a level of reliability not available with traditional fax machines. All this without incurring capital expenditures on fax machines, fax server software and facilities or creating the need for additional human resources.
Increase the efficiency of handling inbound faxes:
Incoming faxes are received, forwarded and stored without any human intervention,
Faxes are converted to a TIF file which can be routed as an e-mail attachment and included in electronic customer records.
Address unpredictable volumes without having to over-invest in phone lines, fax machines and supplies or lose revenue opportunities due to inadequate capacity:
As a hosted application, VFM provides Capacity-on-Demand whereby customers benefit from transparent access to virtually unlimited capacity available on an ad hoc basis.
Reliability and business continuity in case of emergency:
VFM provides greater reliability than conventional fax machines and less maintenance than on-premise fax servers,
Continue to receive business critical faxes and orders during unforeseen disruptions.

Unparalleled Flexibility

Virtual Fax Manager is an ideal solution for:

Maintaining the capability to accept faxed orders in the event of a business disruption,
Receiving large volumes of faxes that currently require manual intervention to route and file,
Replying with an automatic confirmation that a fax has been received,
Remote administration and routing of faxes,
Creating a paperless inbound fax routing and storage solution.

Voice Automation Solutions

Rogers offers a total solution, enabling voice applications and platforms to work together as a single infrastructure. Our solutions drive enterprise efficiency and lower costs using the power of one's voice to automate routine tasks.

Return on Investment

Leverage our network-based platform and see immediate improvements in customer service. Rogers voice automated solutions allow you to offer increased service options, streamline administrative tasks, and reduce overhead costs. With an average return on your investment in the range of three months to one year, that's a win-win proposition!

Choose an Industry Leader

Rogers has over a decade of experience in all aspects of application development, implementation and maintenance, front and back-end database integration, call centre operations, human factors and speech science, as well as disciplined project management and strong corporate values, focused on customer satisfaction.

Features

  • Virtually unlimited, on-demand inbound fax processing capacity
  • E-mail notification of the fax to the recipient
  • Automatic receipt confirmation to sender
  • Secure, web based administration and control
  • Centralized administration of all accounts
  • Manage fax routing from any web interface
  • Electronic routing to CRM applications.
  • Faxes are converted to TIF files
  • Faxes can be sent to a specific e-mail address based on the inbound toll-free number
  • Can operate in conjunction with Virtual Call Centre
  • As a hosted application, faxes continue to be received during business disruptions

 

A full-featured, hosted fax management solution that provides virtually unlimited capacity for receiving, storing and forwarding fax documents. The solution simplifies fax processing by eliminating paper at the outset and improves business efficiency and customer satisfaction by providing automatic confirmations of fax receipt immediately back to the fax sender.

 
  Contact Us | 1 877 5-HOSTED | (1 877 546-7833)